Skalable Technologies
Integrating ERP and CRM Systems to Scale up Businesses

Over the years, the advanced expertise on diseases and the new and improved technology tools have enabled biotech companies to develop modern products. However, low Research and Development (R&D) productivity and high cost involved in clinical trials often hinder organizations from achieving higher level of profits. In such a scenario, companies need to keep a constant check on procure-to-pay process to plan their budget accordingly. Based in San Jose, CA, Skalable Technologies helps such organizations to seamlessly enhance R&D, as well as manage finance and accounting processes. “We provide biotech organizations a complete view of their finances to allow them plan their budget and spend,” says Sunil Nelabhotla, Founder, Skalable Technologies.

Having extensive experience in the Enterprise Resource Management (ERP) and Customer Relation Management (CRM) domain, Nelabhotla says, “Our ultimate goal is to provide scale, speed, and expertise in solving our clients’ problems.” Keeping in mind the unique business needs of biotech organizations, Skalable translates business requirements into solutions delivered through ERP systems. “We streamline processes and guide organizations on how to manage costs by providing customized ERP-CRM systems,” he adds. The company also provides a planning tool, while improving processes across different departments in the organization using one system.

The company leverages the products delivered by Microsoft and NetSuite such as Microsoft Dynamics AX and Microsoft Dynamics GP and modifies them to fulfill the needs of clients. “We closely examine the parameters, modify, and develop the most befitting solutions, and align them with the finance ERP system of the organizations,” explains Nelabhotla. The company deploys Microsoft Dynamics AX—a cost-effective deployment that provides the power and the functionality inherent in a Tier 1 ERP solution with a strong manufacturing module.Through Microsoft’s key financial management product— Microsoft Dynamics GP— Skalable deploys on-premise without using SaaS techniques.

We streamline processes and guide organizations on how to manage costs by providing customized ERP and CRM systems

Skalable provides customized and scalable on premise and software-as-a-service solutions by seamlessly integrating ERP and CRM systems to fulfill organizations’ requirements. “Many of the users prefer CRM systems provided by Salesforce and Microsoft and these solutions can be made powerful by adding different functionalities,” points out Nelabhotla. “If the customers have a solid ERP, we complement it with CRM for their order to cash process.”

To shed light on one of Skalable’s customer success stories, an enzymes manufacturing biotech organization wanted to gain complete visibility on the costs involved in manufacturing enzymes. They approached Skalable looking for a solution that can help them know the future growth margins as well. Skalable tweaked their ERP system to find a unique solution that got the data from the manufacturing system and processed it to provide a streamlined, simple-to-understand translation of the data into financial terms. “We created a black box that gets the data from manufacturing and then provides them the outcome that actually goes into the customer’s financial system,” explains Nelabhotla.

Skalable’s skills and the speed at which it operates help them gain a competitive advantage over its competitors. “We work hand in hand with our clients and make them feel like we are a part of their team, steering them towards the successful path,” concludes Nelabhotla. “By the end of this quarter, Skalable plans to roll out a SaaS-based product.”